1 Source Tool is committed to your satisfaction.
New Items may be returned to us within 30 days if they are in their original, unopened condition in their original packaging for a full refund. Unless the return is a result of our error or a defective item, the buyer is responsible for return shipping. To return your product, please contact us for a RMA # and we will help you through the return.
Defective Items may be returned to us for a full refund (including any shipping charges) within 14 days if they are in their original condition in their original packaging. To return your product, please contact us for a RMA # and we will help you through the return.
Items which have been opened may be returned to us on a case by case basis. Please contact us in advance to verify eligibility. A 10-15% restocking fee will apply.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Items not in their original condition may be subject to a restocking fee.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.